Frequently Asked Questions

The Hand Clinic of Tri-Cities Washington

  • As a new patient, please arrive 15 minutes before your scheduled appointment time and bring:

    1. Your insurance card (including primary and any supplemental insurance).

    2. Picture ID

    3. A referral if your insurance requires one (if you are not sure, please call your insurance company).

    4. All of your charts, test results, operation reports, and/or x-rays from all the doctors you have seen for your condition.

    5. List of current medications.

  • Consult with the Doctor: You will meet with Dr. Vadala first who will evaluate your hand or upper extremity condition. 

    Diagnostic tests: If you need them, Dr. Vadala will order X-Rays or diagnostic tests to accurately diagnose your condition. She will then discuss all options with you and this will determine your treatment plan.

    Comprehensive treatment plan: Many hand and upper extremity conditions do not require surgery and there are other options to support the healing and recovery process. If that is the case, we will provide you with an alternative to surgery such as splinting and bracing, medications, injections or occupational therapy.

    Surgery: If you need surgery, we can walk you through the surgery process and address any questions or concerns you may have. One of our schedulers will set you up with surgery date in the future.

  • Check with your insurance provider to see if you are covered for our services. You can do this by calling the number on the back of your insurance card. Please familiarize yourself with your policy and what services are covered.

    Co-payments, deductibles and account balances are due at the time of service and are ultimately your responsibility. We accept cash or credit cards.